Specific
Jigsaw Education, a private equity-backed EdTech scale-up, aimed to accelerate growth by re-platforming its core product. Without the internal technical expertise, they required a Chief Technology Officer (CTO) capable of driving this transformation. Josh was tasked with managing the full search process to ensure Jigsaw’s leadership team could focus on their strategic goals.

Measurable
Josh needed to deliver a high-calibre candidate who could lead the platform transformation. The measurable outcomes included conducting outreach to at least 13 qualified candidates, shortlisting 6 for video interviews, and presenting 3 finalists to the CEO.

Achievable
Josh outlined a clear recruitment strategy to achieve success. By redefining the role as “Director of Platform Engineering,” the position became more appealing to top talent. Josh also leveraged video content and social media outreach to target candidates effectively, using an extensive network to find high-quality individuals.

Relevant
Jigsaw’s growth depended on securing the right leadership to deliver technical expertise. By sourcing candidates with both technical acumen and strategic insight, Josh ensured alignment with Jigsaw’s immediate goals and long-term vision for scaling the business.

Time-Bound
The process was completed in a timely manner, with the CEO investing just 7 hours in interviews, thanks to Josh’s efficient management. This swift and well-organised process allowed Jigsaw Education to secure their ideal candidate without delay, ensuring the re-platforming project could commence on schedule.

Result
Jigsaw Education selected a standout candidate from the three finalists, who impressed with an MVP for the new platform during the interview. The client was highly satisfied with Josh’s innovation and efficiency, leading to praise from Richard Grazier, NED Director of Jigsaw Education. Josh exceeded expectations, delivering a critical hire with minimal disruption to Jigsaw’s leadership team.